Are You Good At Managing A Team ?


Managing a team is harder than just one or two staff at a time. You do not get as much one-on-one time to train and monitor them. You also do not have the time to make a personal bond with each of your staff. Sometimes cultivating a blanket of respect is the best you can do until you have had enough time to bond with them all as both a boss and someone they can respect.

Talk to the previous duty manager

Talking to the previous duty manager is what you should do as a professional manager, and will stop you appearing silly if a staff member knows a piece of information before you do.

Have a team meeting

The bigger your staff number then the more important that it is that you have a team meeting at the beginning of every shift. It subtly allows your staff to see who is in charge, and allows you to inform them of any changes and give them instructions on what to do with their workday.

Bring in the people who do not engage with the team meeting

If you hold your team meeting with everybody stood up, you must make sure that all the staff are the same distance away from you as each other. You will often find that one or two people hang back and stand noticeably further away from you. Do not raise your voice so that they can hear, and do not ignore the fact. Ask them to move closer so that they can hear you. The psychological effect of literally bringing them into the group is far better than the negative effects of allowing them to remain outside the group during the staff meeting.

Tell them when they are doing well

Many managers are told that they should not compliment their staff too much because it causes jealously and the staff may become complacent. This theory is old and you should ignore it. If a staff member works very hard and receives no recognition, then he or she will soon loose his or her motivation to work hard. Don’t forget that some people integrate their job into their personality and draw a lot of pride from being good at their job. The worst thing you can do is ignore that person’s hard work.

Make your staff members feel needed

Many times, you will find that staff apathy is caused by the fact that they do not feel needed at work. If a staff member does not feel as if he or she is needed at work, then he or she will slowly pull away from the group and may eventually become a malcontent instead of a team player. 

Improve Management Abilities


It takes a lot to be a great manager – you need to have a diverse range of skills, from motivation and communication to planning and delegation. Sometimes, you, as a manager, think that everything is in your control, but your balance sheet tells a difference story. Actually, the problem is that a manager often finds it extremely difficult to gauge his/her own progress while leading and managing people. It means that you can be a great manager if you learn to measure your own achievements, your mistakes, your learning, and your growth.

It doesn’t matter if you have just started as a manager in a new company or you have gone through the transitional phase of becoming a leader from a worker, you will always need some techniques, which will help develop new skills and polish the abilities you might already have.

Here are a few effective management tips/techniques that will help you to be on top of your profession.

Learn to Communicate Better

Solid communication skills can help you be a good manager. Too often, you fail to communicate with your team, which in turn keeps them from understanding exactly what you want done. Remember, your employees will work according to the information they gather from you; therefore, it's important to maintain clarity at every turn. Clearly explain your expectations, set new goals with the help of your employees, and encourage them to provide you with their feedback.

Learn to Divide Tasks Properly

You will see your people work in a more productive way if you create a small group of internal teams. It is also a good idea to divide specific clients' work among different teams – they will feel more responsible and be more efficient.

Keep Your People Motivated

To be an excellent manager, you need to ensure that your employees are happy and satisfied. Here, you have to take it a bit further and be willing to acknowledge their efforts. Rewarding your team will keep them motivated and encourage them to give their best. Remember, you don’t always need to offer monetary rewards, stationery or something like this – sometimes, a hand-written thank you note can work wonders.

In the end, it's important to mention that although these strategies often prove effective, you may fail to yield the best results if you're not an enthusiastic manager. Yes, you have to show your passion and let them see the fire in your eyes, as a manager needs to lead from the front and set positive examples. 

Brand Management Principles


Entrepreneurs frequently get distracted by every day tasks such as for instance sending e-mails, upgrading the social networking pages and performing product-related questions. Their to-do list is generally long and often often pay less focus on the ultimate result.

I given below five manufacturer management maxims that force me to think about the outcome of each and every Marketing effort. They are applyed by me to each project to ensure I work toward as it pertains to creating a strong company what's vital.

Concentrate on what's important

Any important Marketing choice needs to begin with an question: Is this new effort in line with what the organization is famous for? A brandname that really wants to be way too many things eventually ends up being nothing, and give specific the opportunity to opponents to claim a piece of the marketplace. The more focused a brand may be the more it breaks through the clutter.Loss of focus results in brand failure. Below is definitely an example:

Where in actuality the company includes a powerful competitive advantage: business clients research in Motion, the producer of the Blackberry, chose to compete head-to-head with Apple for a piece of the customer market in the place of concentrating on the market segment. The result: RIM has laid-off 2000 workers, and the organization struggles to stay competitive.

Distinguish your manufacturer

One important question I ask myself in the beginning of every project is: will this project subscribe to my brand's differentiation strategy? Or Am I simply following a competition?

A powerful brand stands up for some thing unique in the head of the customer. The reason why are simple: intense opposition and the large number of options customer have today. only choice would be to compete on price if aren't able to give your target audience with grounds to get then.

The marketplace for hybrid cars provides an exemplary exemplory instance of successful differentiation strategy. The undisputed leader in the section is Toyota Prius, around sales of over 18,000 products in March 2011, based on http://www.hybridcars.com. The amount two company, Honda Insight, is considerably behind with only 2700 products sold. The reason behind their success is apparent in my own opinion: while their opponents got current low hybrid models and included the term "Hybrid" after the name, Toyota executed an entire difference strategy: a standalone name (Prius) and a style that's looks diverse from the non-hybrid models. Consequently, "Prius" may be the word for "hybrid car".

Be constant

Among the greatest problems Marketers experience is just a "noisy" communication environment, where in actuality the "core message" is difficult to talk. Exactly the same distinguishing concept needs to be repeated over and over to ensure that it to be understood. Reliability means having a clear and simple core concept and utilizing a smart communication technique to strengthen it over and over again.

Their brand was built by italian shoe manufacturer Geox around the insole that is allowed by an innovation to absorb work while it is expelled by it as a vapor through the micro-holes in the out-sole. That difference idea is reflected in to the core concept and tagline "The shoe that breathes" and indicated visually with a shoe sole that "breathes".

Simplify your conversation

Consumer's interest span is shrinking, making the Brand Manager's work difficult. Manufacturers have about 10 seconds to create a first good effect. That's why the KISS (keep it simple silly) principle is impressive and recommended.

Simplifying your conversation means leaving the remainder out and concentrating on the necessities. When it comes to product, ease may mean "easy to use". In Marketing Communications this means dealing with the purpose quickly and using simple language. Less is more. Simple is much better.

Whenever you can a solution to confirm this theory would be to request feedback. You can place a check-mark beside ease if the feedback you're getting is good.

Create successfully attractive Marketing resources

I strongly genuinely believe that appearance plays an essential part in the purchase decision, even though lots of people do not prefer to admit it. Product marketing and packaging products that "look good" could make the difference between failure and success. I frequently use looks as a difference place, in groups where the main opponents do not give consideration to how the manufacturer comes up to the planet.

If your customer needs to choose from two services and products with the same characteristics he/she will choose the one which seems more desirable to the attention. Because looks is generally of a better user experience and performance that's. 

Change Management Is Helping To Scale Up Businesses


When re-structuring is taking place within a business one of the key areas that needs to be focused on is leadership development. Often there is not enough internal expertise to allow for this. This is where a change management service provider can be really valuable. These experts will work with upper as well as lower management to extend their current skill levels as well as learn new ones, so they can become an asset to the company. One of the important elements of this type of structuring is ensuring that the right leaders are in the right positions. There are many variables that have to be taken into consideration, and this is an area that often gets over looked when repositioning of management is taking place.

The development of leadership through change management is critically important at all levels of the business. The experts who specialize in this type of service will develop a program that best suits the needs of the individual company. Although there is set criteria which is followed during the development stages, a good change management team will recognize that each business entity is unique, and has their own specific resources that need to be developed. Programs for executive coaching is one area that may need attention, or perhaps there will be a greater need for performance enabling. The experts will be able to quickly identify the weak areas in the business structure and make recommendations where needed.

Change management services can take a weak and vulnerable company to solid ground where the company can become stabilized and start to enjoy growth as a business entity. Ideally these professional teams that make up change management services should be called in as soon as a company recognizes the need for restructuring. Even if it seems that only one area of the company is fallible at the time, these professionals will their experience and expertise will be able to perform an overall analysis, to see what is going to be required to make a change transition effective and easy on the overall operation of the business. 

Customer Relationship Management



The best customer relationship management solutions will make sure that you serve your existing customers better. This means that you would be in a good position to know what your customers love most and capitalize on this. Customers would also prefer other businesses if you fail to consider their comments and ideas on what they would want to get from your business. A good CRM will make sure that you have all this information in your database. Thus, making decisions would be easy since you would consider the information in your database.

Customer retention

With regards to the above, maintaining your current customers is a good sign that you would attract others in the near future. Using CRM solutions, you would work on ensuring that your current customers get their products delivered in time, in good condition and mostly at the right season. Customer relationship management systems help a business to build a strong relationship with the customers. You would never have to worry about wishing them a happy birthday as everything is synchronised with the database calendar. This would give customers the feeling that they are highly considered in your business.

Communication is made more efficient

Communication in a business depends on tools that are used in a business system. An effective communication is that type of communication where you can spend less in communicating and still get to a large number of customers or your workers for that matter. CRM has a number of features that would be handy in making sure you communicate effectively in your system. For example, there are features such as live chat, social site integration, email etc. It is essential that you be cautious on the communication features that you would sign up for.

Targeting the right customers

If you sold products to a customer that bought the same products last month, you would certainly irritate them. Your business should have details on customers that have bought the products to make sure that you do not waste time selling the same products to them. With the help of a customer relationship management system, you would easily know the right customers that you ought to target. This thus helps in marketing goods to the right group of people which is a cost effective idea that you should embrace.
Having mentioned the above benefits, you should make a decision to settle with CRM systems as they would see your business thrive.

The Secrets of Starting Business Successfully



Starting Business Secrets will help you to start your own business successfully.

The American Dream is, and always will be, to come up with an idea, start a business and become rich from your own efforts. Based upon this motivation, thousands of businesses fail each year, due primarily to not being familiar with the basics involved in running a business.

This report will enlighten you, and give you a number of suggestions you can use to better guarantee your chances for success. This report is written with the warning that any and every business venture contains certain inherent risks, and any number of alternatives. We do not espouse that any one way is the right way or that our suggestions are the only way. On the contrary, we advise that before investing any money in a business venture, you seek counselling and help from a qualified accountant and/or attorney.

Just about the first thing you should consider before deciding to start or purchase a business is the legal form you'll be operating under. There are basically four choices: sole proprietorship, partnership, limited partnership, and/or corporation.

Each has a number of advantages and disadvantages. We'll try to enumerate some of them for you.

As much as anything else, for many people starting a business is a form of ego-gratification, and they form a corporation for some sort of prestige gain - just to say, "I own a corporation."

With just a little bit of observation, you'll find that one of the major causes of business failures is due to the founder wasting start-up capital on frills, such as an impressive store- front office, expensive furnishings, and corporate legal costs.

One of the basic traits you must develop it you're going to be successful in business, is a tight hold on your expenditures. In fact, a good rule of thumb is that anything that does not make money for yo or protect your investment, should not be purchased at this time. Very definitely, this applies to the expense of setting up your own corporation.

Unless you have a partnership and start your business as such, the only real advantage to forming a corporation would appear to be that a corporate structure will semi-protect the property you personally own.

As an example, you own a home and car. You form a corporation to protect these possessions from business losses. Yet, if you can be found guilty of misusing corporate funds, your business creditors can pierce the corporate shield and come after your possessions.

Basically, if you invest everything you have in your business, as most newcomers do, you don't usually need a corporation because you have nothing to protect. Your household possessions, personal belongings, generally your car, and even a portion of the equity in your home is protected by the homestead provision of the Federal Bankruptcy Act, and cannot be taken away from you.

As a sole proprietor or partner of a business you'll be paying taxes on your overall earnings, much the same as if you were holding down a salaried or hourly paid job. Whether you do or don't take out money as a salary will have no bearing on the earnings of your business and tax return.

The often advertised advantage of incorporating, that you can manipulate your salary in order to save on tax dollars, is real because of corporation laws. However, the IRS frowns on this practice. When your business is successful and making a lot of money, definitely check with your accountant on the advantages of incorporating.

As a corporation, you'll be subject to a number of other drawbacks as well: generally higher state taxes, stricter laws concerning the operation of your business, more elaborate accounting procedures, and legal papers that are required just about every time you make a major move or sign almost any contract. Thus, your legal and accounting fees will be much higher as a corporation than will those required for a sole proprietorship type of business.

As a sole proprietor or partnership, you'll find many areas require the registration of your business name. The cost however, is minimal, ranging from $5 to $100. About the best way to find out what laws apply in your area, is to call your bank and ask if they need a fictitious name registration card or certificate in order for you to open a business account.

Selecting a name for your business is quite important to you and particularly relative to advertising. Your business name should describe the product or services you offer. Fancy names such as, Linda's Clipping Service will lose potential "walk-in and passing" customers to the beauty shop across the street that calls itself, Patti's Beauty Salon or Jane's Hair Styling Shop.

The advantage of using your full name in the title of your business, such as Johnny Jones' Meat Lockers, has the advantage of making credit somewhat easier to come by - provided you pay your bills on time - but it also includes the disadvantage of confining your services to a local or at most, a regional area.

Should you buy, lease, or rent a space for your business? think twice before you make any decision along these lines. Most businesses tend to grow quickly or they never get off the ground.

There are a few exceptions, but only a very few, that tend to grow at a modified rate.

So, buying a piece of property and setting up your business on or within that property, obligates you to ownership regardless of what happens to your business.

Leases are almost always very strong contracts written by attorneys to the advantage of the property-owner. When you sign an agreement to pay someone for the use of their space over any length of time, you're "nailed in" to paying for that space regardless of what happens to your business.

In the beginning, it's wise to either get the shortest-term lease possible, or arrange to rent with an option to lease at a later date. This does not apply to a retail business, unless your particular business happens to be an untried one.

Definitely, you should open a business bank account. In selecting a bank for your business, scout around and look for one that can, and will help you. Determine what your banking needs will be, and then via telephone, interview the managers of the banks in your area. The important convenient bank to your business location.

A point to remember: the closer you can make the relationship between you and the bank manager, the better your chances are going to be for approval on loans and/or special favors you may need at a later date.
Try to become acquainted with as many of the bank employees as possible. The better you know them, the more courtesies they'll be extending especially to you in the course of your association.

Just as a doctor is a specialist in his field, and you go to him for medical problems, your banker is a specialist in his field and you should go to him for your money problems. In business, you'll have to learn that everyone is an expert in his own line of work, and in your associations with other business people, refrain from acting like a "sharpie" and/or pretending that you know exactly how everything works in someone else's specialty.

You'll find that very often, different banks specialize in different types of businesses. As an example, you're sure to find banks that specialize in real estate transactions, export- import businesses, and even manufacturing operations only.

What I'm saying here is that if you're planning to sella fairly expensive item, your customers will probably need and/or want financing. It will behoove you to select a bank familiar with your type of product that will afford your customers, through you, contract financing.

Some of the questions you should ask of your banker include the following:

Is it necessary to maintain a certain balance in your account before the bank will approve a loan for you? What qualifications must you have in order to obtain a line of credit with the bank?
Does the bank limit the number of loans, or types of loans it will approve for small businesses?
What is the bank's policy regarding the size of a check you might deposit that requires holding for collection?
And what about checks less than that amount - will they be immediately credited to your account?

In almost all types of businesses, it will be to your benefit to set up with your bank, a method of handling VISA, Master Charge, and regional credit cards. The important thing here is to ultimately set up your account in the bank that will service all of these credit transactions for you - one stop for all your banking needs. In most instances, you'll find that having the capability to fill orders/make sales via credit card transactions, will increase your volume of sales appreciatively.

Once you've made the decision as to which bank is going to handle your account, you'll need your Social Security Number or your Federal Employer's Identification Number, your driver's license, the fictitious name certificate, and if you're requesting a VISA or Master Charge franchise, you'll also need a financial statement.
For corporations, you'll also need a corporate resolution approving of the opening of your business account.
There are different policies exercised in just about every state regarding installation/hook-up charges by the telephone and utility companies. Some require a deposit, and some don't.

You'll find that a great number of city business license departments are there solely for the purpose of collecting another tax. Depending on the type of business you're asking a license for, the building and zoning people may inspect your premises for soundness of structure and safety. Generally, you won't encounter any difficulties - you simply pay your fee to operate your business in that city, and the clerk types your name onto a city license certificate.

Relative to sales tax permits and licenses, each state's rules and regulations very widely. The best thing to do is call your state offices and ask for information concerning registry and collection procedures. Many states require an advance deposit or bond, and you'll find that some wholesalers or manufacturers will not sell to you at wholesale prices until you can show them your sales tax permit or number.

Should your business entail selling your products or services across state lines, in another state, you're not required to collect taxes except in those where you have offices or stores.

You may find also that your particular business requires the collection of Federal Excise Taxes. For information along these lines, check in with your local office of the Internal Revenue Service.

Some states also require certain businesses to hold state licenses, such as those required in many states for TV Repairmen.

These are known as "occupational permits" and are most often required of barbers, hair stylists, real estate people and a number of other consumer oriented businesses. If you have any doubts, check with your state offices for a list of those occupations that require licensing.

Any business doing business in any type of interstate commerce is subject to federal regulations, usually through the Federal Trade Commission. This means that any business that shops, sells or advertises in more than one state is subject to such regulation, and this includes even the smallest of mail order operations.

Normally, very few business people ever have and contact with the federal regulatory agencies. The only exceptions being when there is a question of your operating your business unethically or illegally.

Any business that sells or distributes food in any manner almost always requires a county health department permit. If your business falls into this category, simply call the county health department and invite them out to your place of business for an inspection. The fees generally range from about $25, depending on the size of your business when they first inspect it for permit approval.

There are also a number of businesses that require inspection by a fire marshall, and fire department approval. Generally, these are those that handle flammable materials or attract large numbers of people, such as a theater. Overall, the local fire department has to be allowed to inspect your premises whenever they desire to do so.

You may also run into a requirement for an air and/or water pollution control permit. These specifically apply to any business that burns anything, discharges anything into the sewers or waterways, or use any gas-producing product, such as a paint sprayer.

Without a doubt, you'll need to check on local regulations relating to advertising display signs. Each city or township makes its own rules and then enforces those rules according to its own thinking -check before you contract to have a sign made for your business.

The design and placement of your sign is very important to your business - specifically to retail establishments - but let me remind you that your business sign is usually the first thing a potential customer sees and as such, it should catch his eye and leave an impression that lasts. It would be a good idea to ride around your town and take a look at the signs that catch your eye, and try to determine the impression of the business that sign leaves on you. This is a basic learning formula for determining the design, size and placement of your business sign.

Some of the other things to consider before opening for business - If you intend to employ one or more employees, you'll be required to deduct Federal Income Taxes, and Social Security payments from their checks. This will involve your filing for a Federal Tax Number and necessitates contact with your local IRS Office.

Most states have "unemployment taxes" which will have to be deducted from the paychecks of any employees you hire. And there are a number of states that have income taxes - disability insurance - and any number of other taxes. Again, the best thing to do is check with your local office of the IRS. And above all else, don't forget to ask for the rules of the minimum wage law, and comply.

When your business grows to the point of needing additional help, don't be afraid to look for and hire the help you need. when you're ready to hire someone, simply run an ad in your local paper and/or register your needs with the local office of your state's employment service. Businesses either grow or die, and those that grow eventually need more people in order to continue growing.

When that time comes, hire the additional people you need, and your business will continue growing. If you don't, for whatever reason, you'll find yourself married to your business and your business growth stymied.
Regardless of how small your business is when you begin, never walk in with the thought in mind that it's something to keep you busy. Anyone with an attitude of that kind is a fool. You begin and make a business successful in order to realize financial freedom. Establish your business. Put it on its feet, and then hire other people to do the work for you. And those businesses that require an operations manager, or someone to run a phase of the business you're too busy to handle, hire the person needed or the business will surely suffer.

To protect the investment of your business, you need business insurance. If you've never had any experience with business insurance, simply look under the heading of "business insurance" in your phone directory. Ask for bids from several different companies or agents...Primarily, you should have a policy that gives you general liability, fire, workmen's compensation, business interruption, and vehicle coverage. You amy also want coverage against possible losses related to burglary, robbery, Life & Accident, Key Man, and Fidelity Bonds.

As the sole proprietor of a business, you won't be paid as an employee, so there will be no income tax deducted from whatever you withdraw from the company's earnings. What you'll have to do is a gain check with the IRS Office for a Tax Guide For Small Businesses Handbook, and probably end up filing an estimated tax return on a quarterly basis.

The minute you open your doors for business, you'll have to spend some time engaged in the work of bookkeeping. Exactly how, and using what forms, you keep books, should be on the recommendations of a good tax counselor...The same holds true for your overall business and/or payroll accounting system. Look for an experienced CPA that knows the accounting problems to your particular kind of business, and solicit his advise/counseling.

If your business is going to involve the possible purchase or lease of operating equipment, again seek the help of your tax counselor for the most advantageous method of obtaining the needed equipment.

Basically, arranging for your suppliers to give you materials on credit will depend upon your honesty and personal financial statement. The best way is usually a personal visit to the person with the power to approve or disapprove of credit at the company where you want to set up a credit account. Show him your financial statement, and explain your prospects for success. Then assure him that you've always honored all of your obligations, and that if ever there's a question or problem, you'd like for him to call you at home. And of course, give him your home phone number.

We won't go into the exigencies of advertising your products, services or business here, but there is something along these lines you should always keep in mind. The best kind of advertising your business can receive is that you don't really pay for - publicity.

When something unusual happens to you, your business, or your employees - that's news, so be sure to tell the news media in your area about it.

The most important ingredient of your eventual success will be the soundness of the planning you did before you started your business. Any number of bad things can really throw your business into a tailspin, but it you've done your homework well - really set up a detailed business plan before starting - your losses or setbacks will be minimal. Success takes planning, and within this report, you've got a basic checklist...The rest is up to you...Good luck, and may your life overflow with success in all that you undertake from this moment forward.

Success Secrets of Small Business


Owning and operating your own business can be a liberating and exciting opportunity. Creating your own success and mapping out your future on your own terms is empowering. At the same time leaving the comfort of employment including regular working hours, benefits, and a consistent salary can often be discomforting, if not downright scary. For most entrepreneurs the desire to be independent and create your own life outweighs all apprehensions, but still comes with associated risks.

While there may not be a bullet-proof success formula that works consistently for every business, there are common characteristics that unite all successful entrepreneurs. Continue reading to determine how many of these skills and characteristics you have mastered as well as where you may want to focus on improving.


1. Positive outlook on life and success. Successful entrepreneurs tend to be optimistic, upbeat, and look to the future as an opportunity still awaiting. Big dreams are a common theme with successful small business owners and often what propels the individual and the business to its ultimate success. In conjunction with the big dream comes the necessity to break it down into smaller visions that can be clearly articulated, monitored, and measured. Many if not all successful entrepreneurs have great imaginations and spend time mentally visualizing success. This includes thinking about specific deals, transactions, and events that will ultimately lead to personal and business success. Clarity of purpose and staying focused on the task at hand are critical to achieving business success. The more realistic the visualizations and dreams the more likely you will be to achieve. Success is ultimately birthed in the imagination and mind and translated through daily actions inspired during those visualizations.

It is widely known you must "see it before you can achieve it." Though business success ultimately lies in the physical ability to provide a product or service at a profit, the product, service, and ultimately the unique approach to these transactions are all byproducts of mental visualization. If you are an author, visualize your next book signing after your release has gone #1 and you've made it to the best-selling list. If you run an auto repair shop, visualize successful interactions with clients in which you deliver exceptional service and value during each transaction. Ultimately you must take whatever niche, product, market, service, and segment you are involved in and visualize how you will succeed at delivering value to the clients you serve while ultimately earning a profit. The most successful entrepreneurs out there visualize the success of the product or service in their mind prior to it being affirmed in the physical marketplace.


2. Passion = Profit. Personal passion is a prerequisite for any successful business. If you enter a business deal strictly looking to make money or achieve success and aren't passionate about the business, the people, or the end result, you are severely limiting the potential outcome. Passion ignites enthusiasm in those that surround you; team members, clients, vendors, etc. Profits find passion in business regardless of the market segment. Passionate about auto recycling? As strange as it may seem other people are too. Embrace your passion and look for ways to share your excitement and knowledge about a specific product or service with others who share a similar interest. Embrace your love for the product or service you deliver and follow the path that ignites passion in your daily life. Passion provides the necessary motivation that ultimately leads business owners down a path towards fulfillment of goals and dreams.


3. Compensate for weakness and focus on your strengths. Most of us have been taught through the traditional school of thought - which unfortunately restricts our ability to succeed. Traditional thinking teaches us to be humble about our strengths and consistently strive to improve our weaknesses. Successful entrepreneurs often turn this mantra upside down. Instead of spending countless hours and energy attempting to develop skills you may never master - focus on what you do best and compensate for the rest. We are all gifted with unique individual talents that are expressed naturally in our day-to-day interactions. You may be good at writing, analysis, speaking, insight, relationships, painting, interacting with kids, animals, etc. We all have inherent traits that come naturally and don't require long hours of hard work to achieve. That doesn't mean we don't improve with practice, but let's face it, some of us are specifically better at things that others aren't. Focus on those things that you do best and compensate for the things you don't. Find team members that are strong where you are weak and vice versa and you will build a synergistic team that supports each other exponentially.


4. Failure is not an option. Successful entrepreneurs understand that failure is not an option and continually look for ways to succeed. Don't allow failure to be considered at any level in the organization. Focus on success at all times and never let the possibility of failure take root in your mind or business culture. There will always be setbacks and learning lessons throughout any business venture and life, but find the opportunity for growth and success in every dilemma and challenge faced. All negative circumstances can be turned in to a positive and ultimately failure does not ever have to be selected as an option. Any circumstance can be re-framed with a positive twist no matter how bleak the situation may appear.


5. Prepare and execute the plan. Dreaming often comes naturally to entrepreneurs. Detailed planning and execution may not. In order to ensure success at moving from where you are to where you want to be, a detailed plan must be drafted and executed. Utilize the Merlin Method ("begin with the end in mind") and work backwards from there. For example, if you would like to become the next Donald Trump, start with Donald Trump as the end result. Move back from there and make a list of the traits required to become Donald Trump. What relationships, transactions, business deals, and skills are required to succeed? Which of these do you possess? What items to you need to work on? Assess where you are at, who you are, and ultimately who you need to become to get to where you want to go. Formulate a plan that enables you to move down the path acquiring the skills and building the relationships necessary to ultimately arrive at the end result you are striving for.


6. Be dedicated! Successful entrepreneurs know that a business is similar to a baby in that it will require nurturing, attention, and caring, throughout its entire life. Different stages will require different levels of input and interaction. Make sure you are serious about and able to afford the time required to ensure successful implementation of your business plan. Long hours and hard work are often part of any phase of the business. If you are truly passionate about what you do none of this will really be negative. Remember to schedule time with family and friends, and most importantly for yourself. Though many hours may be spent caring for and nurturing your business, you ultimately are not good to anyone if you burn out before the business succeeds. Be conscious of how you are feeling and the work load you are undertaking. Being dedicated does not mean you are completely consumed by the business. When at work focus and commit to completing the necessary tasks at hand. When scheduled away from work - leave the business alone. Be dedicated to your business, your family and friends, and living a balanced life and you will be more likely to succeed in all areas simultaneously.


7. Build relationships and network. Ultimately it isn't what you know - but who you know. We have all encountered this motto multiple times during our business careers, and it still rings with truth in every situation. Surround yourself with a competent team, board of directors, advisers, vendors and partners and continually look to network. Ultimately the people you meet during your daily interactions will be the ones that will buy from you, support you in delivering your product or service, or in supporting you personally in your quest for success. Opportunities will present themselves through the people you meet on a daily basis.
In business, you are judged by the company you keep - from your management team, board of directors, and strategic partners. Businesses always need assistance, more so small businesses. Maybe the lady you met in a trade association meeting can help you secure funding, or the gentleman you bumped in to at a conference can provide you with management advise. It is important to form alliances with people who can help you, and whom you can help in return. To succeed in business, you need to possess good networking skills and always be alert to opportunities to expand your contacts.


8. Desire to learn. You do not need to be an MBA degree holder or PhD graduate to succeed in your own business. Actually formal education is often inversely proportional to the amount of success achieved in small business. Curiosity and a desire to learn how to solve real world issues is what propels many business owners to success. Talk to those around you and find out what would best help the greatest number of people in your market and you will have found a winning proposition. It often isn't about how smart you are in a certain area but more specifically how well you are able to clue in to what other people are telling you and how you can help them solve problems.


9. Keep the faith. The road to success will often contain detours and potential pitfalls. Keep faith in your original dream and vision and ultimately good things will arrive. Realize that one of the biggest factors in determining your future success will be in how you deal with temporary set backs. Stay focused on the ultimate end result and have faith in your ability to succeed. Setbacks are strictly learning lessons that ultimately teach you how to be better at what you are attempting to do. Each setback enables you to pick back up and potentially increase momentum in your business by utilizing the learning lessons from the experience.


10. Practice discipline. Thomas Huxley once said, "Do what you should do, when you should do it, whether you like it or not." Do what others are unwilling to do and ultimately you will have opportunities that others won't. Realize that you are on a mission that requires faith, commitment, and discipline. Find those traits and behaviors that support success and practice the discipline required to hone those skills day-to-day.

Formula For Online Business Success



 "I believe that being successful means having a balance of success stories across the many areas of your life. You can't truly be considered successful in your business life if your home life is in shambles." Zig Ziglar In mathematics, a formula is a fact, rule, or principle that is expressed in terms of mathematical symbols. In other words a formula is simple a recipe, thus will always give the same results always when followed properly. In this sense therefore the formula for success should always leads to one thing-SUCCESS. However, it is a well known fact that some people like to take some shortcuts and thus a recipe doesn't normally produce the same results always. Having said that, there are some principles which will work irrespective of what you think or say and one such principle is gravity. 

If you jump from a house or any height, according to the principle of gravity you will go down. Your initially direction might be up but soon you will be headed downwards. This is a simple and yet powerful principle that will treat you in the same way as anyone else. Similarly there are some principles of success (Success is the maximum utilization of the ability that you have.) that will always produce the same result when adhered to. While doing my research I found the following statement which is very true when it comes to success in business. The formula for success = your human capital (what you know) times your social capital (who you know) times your reputation (who trusts you).This formula can be summarized as follows:BUSINESS SUCCESS = APPLIED KNOWLEDGE * RELATIONSHIP*TRUST The following quote explains the formula in a nutshell "You can have everything in life that you want if you will just help enough other people get what they want." Zig Ziglar Lets breakdown the formula into manageable chunks: Applied knowledgeCan you identify with this saying? "Knowledge is power." This statement even though it sounds great, it is not really complete as it is. Knowledge is only potential power. The power is in the application of knowledge. Knowledge becomes power when, and if, it's organized into plans of action and acted upon. The problem with many individuals is that they think accumulation of information is knowledge and also that knowledge is power. It's not how much you know that will get you wealth, but how much you are doing with what you know that matters most. Napoleon Hill said it in a very convincing way when he said that knowledge will not attract money unless it's organized and intelligently directed through practical plans of action to the definite end of accumulation of money. For example you can know a lot about horse racing or celebrity gossip but this knowledge will be of little benefit to you and others unless you organize and package it. Acquiring information and knowledge and not using it will just make you a living library.

The secret to great wealth accumulation comes as a result of power acquired through highly organized and intelligently directed specialized knowledge. And here is what most people don't know-you don't need to know everything. As long as you know where to get the knowledge needed to solve a problem then you're educated. Successful people like Thomas Edison, Henry Ford, Bill gates and many others know that to prosper you have to surround yourself with people with specialized knowledge.Successful people are those who never stop acquiring specialized knowledge related to their major purpose, business or profession. If you're a business person you have to keep on learning new marketing and selling strategies etc. Unsuccessful people stop learning the day they finish formal education.There is absolutely no virtue in ignorance whichever way you look at it. In life the things you pay for are those that you cannot make, operate or even procure all by yourself. Ignorance is not bliss you will pay for whatever you don't know. For example if your car breaks down and you can't fix it, you will have to pay a mechanic to fix it for you; whatever you don't know will cost you.As Zig Ziglar said, when you apply what you know to help other people achieve whatever they want, they will also help you achieve whatever you want. Your level of success will be directly proportional to the magnitude of the problems you're willing to solve for others. Every invention, service and product is a solution to a certain problem. If you will just listen to people when they talk about their problems, and find out what they want and what you ought to supply them, and then supply it, your success will be guaranteed. There is no other great secret of success than this- You must first know the demand. You must first know what people need, and then invest yourself where you are most needed. Find a hungry niche and give them what they want. In this way you will be a problem solver To be a problem solver you need to understand people's needs and thus the need for relationship. BUILD LASTING RELATIONSHPS "Whoever renders service to many puts himself in line for greatness- great wealth, great return, great satisfaction, great reputation and great joy."Jim Rohn Financial prosperity is a numbers thing. 

He who can make more friends or customers prospers. It's very difficult for a person to achieve anything they desire in life without the cooperation of other people. On the other hand if you render quality and timely service to many you are destined for greatness. Where the people are not valued success becomes scarce, and where people are valued and feels important success is inevitable.

All successful people know the value of good relationships. They know and master the skill of treating each individual as a king. Everyone is special in their eyes and the secret of great success is to make them feel even more special. When you treat people in a special way no matter who they are, they will reward you much more than you can ever imagine possible. The truth is that nobody really cares who you're and how much you know until they know that you care. If you just run over people's emotions and never pay attention your success is limited. To touch people's lives you must first establish a relationship with them. When you can identify with a lot of people, they will respect you for who you are and in the long run your simplicity and approachability will pay you greatly. Almost every successful leader, businessperson, salesperson and many others who deal with people know the value of giving people what they yearn for most- recognition.

People want to be important and feel that they are needed. Your duty therefore is to make them important. Make them feel like kings. Success does not come cheap and it's almost impossible to prosper on a solo-project. Everyone who achieves much does it with the help of other people. People will help you achieve your desires if you help them achieve theirs. In other words all success is based on relational success. Without good relationships between the employers and employees, salesperson and customers, the teacher and the students etc. it becomes very difficult to succeed.

How do you establish good relationships? Business relationships like any other relationship don't just happen. Relationships don't just happen automatically. They don't just appear, they are created and developed. Successful business people develop a network of customers and friendships.

The way to establish a path to financial prosperity is to balance your love for self and others and this can only be achieved if you show genuine interest in others. If you don't like people they won't buy any service or product from you. People buy you before they can buy anything from you. There is no other way outside relationships- you have to be genuinely interested in helping people succeed in order to prosper financially. A genuine interest in people is priceless. A pleasing personality is even more profitable because not only will it get you friends but long time trusted customers and even business partners. So the next time you meet a new person treat them like a king. Who knows you might just have met and talked to a millionaire or a future president of your country.

Only those who are prepared to pay the price will benefit from successful relationships. Are you prepared to pay the price? It doesn't cost that much only a genuine interest in people would do you good. Here is the advice from Robert Kiyosaki, author of 'Rich Dad Poor Dad': "if you really want to be rich cultivate friendships with successful people. These are the people who will help you meet your financial goals." Who are your friends and what contribution do they have in your life?

Your success is hidden in your ability to relate with other people. This calls for excellence in all areas of your life; in business, family, team, mastermind group, class, church etc. Its only when you learn to treat everyone like a king that you will be given the kingly crown. A man chooses his side by the relationships he is prepared to end and those which he is willing to pursue and invest in. The choice is yours; you're in control of your destiny. Choose today to be wealthy; choose to have great friends and choose to be a man of integrity. Above all apply wisdom in all your deals and prefer relationship over making quick gains.
How to instil trust in your customers Genuine customer trust in your business can be a rewarding competitive advantage especially in today's world where competition can be global. Every successful business understands that earning customer trust is the only way to win and keep customers coming back to you. Trust is built slowly over time. However, once established, trust births customer loyalty for your products or services. Loyal customers can quadruple your returns. The following will guide you towards establishing customer trust and can be applied both online and offline.
  1. Transparent: Let the customers know who is behind the business or the products you are promoting and also why you are doing what you are doing. When the customers know you better or at least perceive that you are a real individual concerned about their success, they will help you succeed. It's much easier to establish trust through person-to-person contact than online and therefore you have to do more online to instil trust in your customers. You must also be truthful about everything you do and the quality of your products or services. Match your promises and actions with your values. Compromising your character and values for a quick profit is not an option. Tell the truth and nothing but the truth. Nothing can beat sincerity and honesty in your business and nothing is harder to regain than lost trust.

  1. Respect the customer and make them feel special. Any relationship will hardly thrive where there is no respect for each individual involved in the relationship. Your part as a businessperson is to be responsible for all your actions and treat customers with respect. There is a saying that the customer is the boss and the sooner you learn it the better. Whenever you treat customers in a special way and reward them accordingly they will continue to buy from you even if you increase the price. As long as the customer trust you and your services or products you are the boss, but don't let them know that. Just act as if they are the boss and you will reap the rewards. People will always thrive where they are loved, respected and made special than where they are just tolerated.

  1. Usefulness, Unbeatable and Unbelievable: Why should the customer buy from you? In order to build a lasting relationship of trust with your customers, you must be useful to them. The possibility is that there might be many other people offering products or services that are similar to yours thus you have to be different to attract the customers. Your objection must be to add value to the customer and not just sell them a product or service. You can not afford to portray yourself as a money magnet. Magnets only attract things to them selves and they never give away. By being a giver you will automatically put yourself on the receiving side. To be unbeatable you must add value to your customers. You can add value by providing your subscribers or customers with valuable, quality offers and advice. Use your newsletter (ezine) and mailing list to keep in touch with the customers. Communication will help you reinforce customer trust especially when it's personalised. Provide advice, tips, hints, inspirational quotes, and quality endorsements freely. In other words promise well and deliver the best. There are very few businesses that offer such an unbelievable service.

  1. Security, Satisfaction and Specific - as already stated it's much easier to establish customer trust offline than online. However, it's possible to instil customer trust by paying attention to their fears and concerns. Customers need a sense of security and privacy especially considering the high rates of internet fraud and identity theft and many other scams that have infiltrated the internet. Where there is customer satisfaction business grows. Are you customers satisfied by your services and their security concerns? Is your site secure? There is seriously no way around security satisfaction and you must provide your customers with a sense of security. Security icons on your website such as (Hacker Safe) are very useful. In fact security icons are transactional in the case that they represent a safe exchange of their money for the products or services without risking the customer's safety. You must be specific about what your product can do and what benefits can be gained from your services. Don't leave anyone guessing about what you're selling and the value of your services. Trust is developed with time but can be accelerated by specificity and clarity. It is rewarding to spell out your guarantee clearly and let your word be your bond. Make sure you stand by whatever guarantees your give and make it easy for customers to leave feedback and complain about any service or product they are not satisfied with. Customer dissatisfaction can tarnish your business image and thus the sooner you resolve any customer problem the better.

Testimonials are a very powerful tool you can use to instil customer trust. On itself a positive testimonial is tempting and can speed up the buying process. Using testimonials, or "user feedback," to promote products and services has proven to be one of the most effective ways to build credibility and earn customer trust. It is therefore very crucial to actively solicit testimonials from satisfied customers and display them where customers can easily see them. An endorsement of a satisfied customer can work wonders on your behalf and this is especially true for online business. For example the higher the number of positive feedback on eBay can actually increase a sellers business. People like to do business with someone that is trustworthy and they need that extra assurance provided by fellow customers

3 Rules For Success That Always Work

 

Are there "rules" to success? It's fair to say that many thousands of books have been written on the subject, and I think it's equally fair to say that those books say more or less the same thing in thousands of different ways. Napoleon Hill's classic "Think and Grow Rich," published 50 years ago, still inspires me and teaches me. As a teenager, I was tremendously impacted when I read Dale Carnegie's timeless book "How to Win Friends and Influence People." Writing about success has somewhat exploded over the past 20 years. There's certainly lots to choose from! Jack Canfield, Tony Robbins, Zig Ziglar, Stephen Covey, Jim Rohn, Donald Trump, Mark Victor Hansen, James Ray, Phil McGraw, Brian Tracy...the list is endless.
From my point of view, all of these authors point to pretty much the same things - just in different ways. We are all unique individuals to be sure, each of us with our own particular interests and talents. There is one thing that most of us have in common however, and that's a desire to achieve success (whatever that term personally means to us). As I've read about and researched how others achieved their particular successes, I've come to firmly believe that there are 3 key "not so secret" laws of success that seem to be absolutely true for ALL people in ALL situations:

The way that you think always determines your results. This is the first item on this list for a reason. Bottom line - where you are in life right now is the sum of your thoughts, right up until this very moment! Think about that one. The beliefs that you carry about yourself, your goals, your ambitions and your dreams are the bedrock of your success (or failure). If you think that you can't, then you won't. It's really that simple. But if you have "unwavering faith" in the success of your chosen journey, then absolutely nothing will stop you from getting there. Replace self-talk like "I'd like to" or "I hope it works out"with "I am already there - I envision it, I feel it, I know it....now I'm just enjoying the journey there!" Let me add one more "word to the wise." The ideas and ambitions of the most daring, the most audacious, the boldest of men and women throughout history were almost always laughed at and mocked. Never be deterred by what others say or do. As Theodore Roosevelt so eloquently stated in his "Citizen in a Republic" speech at the Sorbonne in Paris, France in 1910:
"It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly, who errs and comes up short again and again, because there is no effort without error or shortcoming, but who knows the great enthusiasms, the great devotions, who spends himself for a worthy cause; who, at the best, knows, in the end, the triumph of high achievement, and who, at the worst, if he fails, at least he fails while daring greatly, so that his place shall never be with those cold and timid souls who knew neither victory nor defeat."

If you would like to go deep with the concept of creating your life with your thoughts & beliefs, The Power of Your Subconscious Mind (1962) by Dr. Joseph Murphy is an excellent way to start. To explore the quantum science that supports the entire concept, read "The Divine Matrix" by Gregg Braden.
Get clear about your goals, put them on the record - then MAP THEM! You've likely heard this one before, but do you actually do it? Your goals are new destinations. How many new destinations were ever reached without a map or by accident? Would a ship ever leave a port without a compass? Thousands of thoughts zoom in and out of your mind every single minute. When you write down your goals you have them "on the record" and you can put your energy into mapping your journey to that destination. There is rarely a journey without a map that isn't confused and/or short lived. Write your goals down....always. Be exceedingly clear and focused when you do it. Do not be vague with something like "I want to be happy" or "I don't want to be broke anymore." It should be more like "I will increase my income to $ (an exact number) per month within 12 months" or I will write and publish a book by the end of 2009." Then take those big goals and break them down into smaller goals (the map) that will get you there. By the way, writing in general is a very good habit to develop. Keep a journal of your inspired thoughts and you'll be amazed at the ideas you come up with!

Take action. Link activity to your map and the goals that it points to. You obviously won't get to any destination without first starting the journey, and then continually moving toward it. A proverb I like is "The best time to plant a tree is 20 years ago. The second best time is now." Start now and keep moving. There is enormous power in momentum. Harness it by always linking at least some of your daily activities to the map that supports your goals. As mentioned, write it down. Record your progress. If you have an off day, shake it off and get back to it! Persevere.

Now this has been a basic thumbnail sketch of subjects that entire books have been written on. There is literally no end to the information that you can source on them. And you should explore more if you're curious about what others have to say, and you'd like to learn more. I love to learn more about the various philosophies and approaches of various authors, teachers and leaders, and I read all the time. However, I'll go out on a limb and say that any person who masters and practices these 3 simple steps will most certainly achieve every success they seek!